A global outage affecting Microsoft services has disrupted various sectors worldwide, including airlines, supermarkets, and banking operations. The situation is causing significant issues and threatens to escalate if not resolved quickly.
In India, airlines such as Vistara, IndiGo, SpiceJet, and Akasa Air are facing technical difficulties due to the outage. These issues are affecting booking, check-in, and flight updates, forcing airlines to check in passengers manually.
SpiceJet acknowledged the problem on social media, stating they are working to resolve it and apologizing for any inconvenience. Akasa Air also mentioned that some of their online services are unavailable, advising passengers with immediate travel plans to arrive early at airports for manual check-in.
#ImportantUpdate: We are currently experiencing technical challenges with our service provider, affecting online services including booking, check-in, and manage booking functionalities. As a result, we have activated manual check-in and boarding processes across airports. We…
— SpiceJet (@flyspicejet) July 19, 2024
IndiGo and Vistara have issued similar statements, highlighting the impact on their operations and asking for passengers’ patience.
Delhi Airport reported temporary impacts on some services due to the global IT issue. They are working closely with stakeholders to minimize inconvenience and have advised passengers to stay in touch with their airlines for updated flight information. Bengaluru Airport is also experiencing system issues, but the extent of flight delays is not yet known.
Australia is one of the worst-hit countries. ABC News 24 struggled to broadcast news, and Woolworths supermarkets faced checkout system crashes. Customers also reported problems with card transactions, police systems were down.
#TravelUpdate: Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable. Currently we are following manual check-in and boarding processes at the airports and hence…
— Akasa Air (@AkasaAir) July 19, 2024
Melbourne Airport stated that several airlines’ check-in processes were affected. Virgin Australia had to stop all flights at Sydney Airport, causing a complete ground stop.
The London Stock Exchange experienced issues due to the outage. In the US, the Federal Aviation Administration grounded flights from major airlines like Delta, United, and American Airlines. Emergency services, including 911, were affected in several states. In the UK, Sky News went off the air for hours.
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In Europe, Amsterdam faced check-in delays. Berlin Brandenburg Airport in Germany had to cancel flight operations, with no clear timeline for resumption. Zurich Airport in Switzerland suspended all flight arrivals.
Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience.
— IndiGo (@IndiGo6E) July 19, 2024
Millions of Windows users worldwide are encountering the Blue Screen of Death, causing computers to shut down or restart repeatedly. This issue results in lost data and wasted time, further impacting services.
Microsoft 365 has acknowledged the issue and stated that they are investigating the cause of the outage. As systems shut down, users see a message indicating that their PC ran into a problem and needs to restart.
This global outage highlights the vulnerability of digital infrastructure and the widespread impact of technical issues on daily operations across various sectors.
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