Air India Express, a subsidiary of the Tata Group, is gradually returning to normalcy after facing disruptions due to a strike by cabin crew members. According to officials, the airline is working to restore its flights and stabilize services after the recent turmoil.
The strike, which began last Tuesday, led to the cancellation of hundreds of flights, causing inconvenience to passengers. However, following a conciliation meeting convened by the chief labour commissioner in Delhi on Thursday, the strike was called off.
Representatives from the airline and the Air India Express Employees Union attended the meeting, resulting in a positive outcome.
In a statement released after the conciliation meeting, Air India Express expressed satisfaction with the progress made and welcomed the cabin crew members back to work. The airline also withdrew termination letters issued to 25 cabin crew members in the aftermath of the strike.
Despite the resolution of the strike, the airline faced challenges due to a glitch in its scheduling software, which erroneously indicated that staff members were on sick leave. Consequently, Air India Express had to cancel at least 20 flights on Sunday. However, the situation is expected to improve, with full normalcy anticipated by Tuesday morning.
The airline urged passengers to check their flight status before heading to the airport, emphasizing its commitment to swiftly restore operations and minimize disruptions for travelers.
Air India Express operates approximately 380 services daily, encompassing both domestic and international routes.
Additionally, Air India Express, Vistara, another airline under the Tata Group umbrella, also encountered difficulties recently. In April, Vistara canceled its flight services due to crew unavailability, subsequently scaling down operations after pilots reported sick.
Air India Express operates a vast network, with over 2,500 flights weekly serving 31 domestic and 14 international airports. The airline’s fleet comprises Boeing 737s and Airbus A320s, facilitating its extensive operations across various destinations.
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