Indian airlines Indigo, Akasa Air, and SpiceJet reported system outages on Friday due to an issue with Microsoft Azure, causing flight disruptions and delays. The outage resulted in increased wait times at contact centers and airports, with passengers experiencing slower check-ins and longer queues.
Indigo stated that its systems were impacted, and passengers may experience delays. Akasa Air reported infrastructure issues with its service provider, making online services temporarily unavailable. SpiceJet faced technical issues in providing updates on flight disruptions.
Microsoft is investigating the issue and working to resolve it. The company assured that it is rerouting traffic to alternate systems to minimize the impact.
Passengers are advised to check with their airlines for flight information. The exact number of affected flights and passengers is unknown. This incident highlights the dependence on cloud computing platforms and the potential risks associated with outages.
Airlines and technology providers must ensure their systems are robust and resilient to minimize disruptions. Passengers took to social media to express frustration, and the airlines regretted any inconvenience caused. The incident is a reminder of the importance of having backup plans in place to mitigate the impact of such outages.
In conclusion, the Microsoft Azure outage caused significant disruptions to Indian airlines, resulting in delays and inconvenience to passengers. The incident highlights the need for robust systems and backup plans to minimize the impact of such outages in the future.
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